Updated October 2025
At Amity Motel, we are committed to providing an inclusive and welcoming experience for all guests. We want every visitor — whether booking online, staying with us, or contacting our team — to be able to access our services easily and confidently.
Our Commitment
We strive to make our facilities, website, and guest services accessible to everyone, including people with disabilities or limited mobility. Our goal is to ensure that all guests enjoy a safe, comfortable, and independent stay with us.
Property Accessibility
- Ground-level units are available for guests with limited mobility.
- Designated accessible parking is located near the reception area for ease of entry.
- Step-free access is provided to most key areas, including reception and selected rooms.
- Assistance is available upon request for check-in, luggage handling, and room orientation.
- Guide and service dogs are always welcome in accordance with New Zealand law.
If you have particular accessibility needs, please contact us before arrival so we can make the best possible arrangements to meet your requirements.
Accessible Features and Amenities
- Spacious ground-floor accommodation options suitable for wheelchair users or guests who prefer minimal stairs.
- Bright lighting and clear signage throughout the property to aid navigation.
- Accessible bathroom features in select rooms (please enquire at booking).
- Emergency procedures designed to assist all guests, including those requiring additional support.
- Flexible communication options, including phone, email, and in-person assistance.
Website Accessibility
Amity Motel aims to make its online experience inclusive for all users. Our website is designed to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever practicable.
Key Website Features
- Responsive design for compatibility across mobile, tablet, and desktop devices.
- Adjustable text size and colour contrast to enhance readability.
- Keyboard-friendly navigation and logical page structure for screen-reader use.
- Alt text for key images and links, ensuring context is conveyed visually and audibly.
We continually review our site to improve accessibility and welcome feedback from users who encounter any barriers.
Contacting Us About Accessibility
We take accessibility seriously and will do our best to respond quickly to any feedback or requests for accommodation.
If you experience difficulty accessing any part of our property, website, or services, please contact our management team directly:
Email: info@amitymotel.co.nz
Phone: +64 6 765 4496
Address: 35 Broadway, Stratford 4332, New Zealand
Please include details of the issue and how we can assist. We value your input and use it to guide ongoing improvements.
Continuous Improvement
Accessibility is an ongoing process. We are committed to regularly reviewing our facilities, services, and website to ensure they meet evolving standards and guest expectations.
Amity Motel is proud to support the principles of equal access and hospitality for everyone.